Refund policy

Refunds

Due to the custom nature of our products, we do not accept returns or offer refunds. All sales are final after checkout. If a defective or wrong item is sent, we will gladly replace the item at no additional cost to the customer!

If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping fee to reship it a second time. Please double-check your shipping address.

You can contact us with any questions or concerns regarding your order(s) at: forlorne.orders@gmail.com.

Damages and Issues In the unlikely event you receive damaged, defective, or incorrect items, please inspect your order upon reception and contact us immediately or within 7 days so we can evaluate and resolve the issue as soon as possible.

Please contact our customer service account at: forlorne.orders@gmail.com