Privacy policy

Last updated: February 15, 2025

At Forlorne, we are committed to protecting your privacy and understand you care about how we collect, use, and secure your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is kept safe and secure. By using our website and services, buying our products, participating in our promotions or events, or providing us with your information in other ways, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or purchase our products:

  • Personal Identification Information: This includes your name, email address, billing and shipping address, phone number, and payment information.

  • Transaction Data: Information about your purchases, including the products you buy, payment methods, and transaction amounts.

  • Usage Information: Details about your browsing activities on our website, such as pages visited and time spent on our site.

  • Newsletter and Marketing Preferences: If you subscribe to our newsletter, we collect your email address and any preferences you provide regarding receiving marketing communications.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services, including:

  • Processing and fulfilling your orders.

  • Communicating with you about your orders, products, and promotions.

  • Sending newsletters or promotional materials (with your consent).

  • Improving our website and customer experience by analyzing user behavior.

  • Preventing fraud and ensuring security on our website.

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience, analyze website traffic, and serve personalized advertisements. You can manage your cookie preferences in your browser settings. Please note that blocking or deleting cookies may affect the functionality of our website.

4. Sharing of Your Information

We may share your personal information with third-party service providers to help with operations such as:

  • Payment processing (e.g., Stripe, PayPal)

  • Order fulfillment and shipping (e.g., USPS, FedEx)

  • Marketing and advertising (e.g., Google Ads, Mailchimp)

  • Website analytics (e.g., Google Analytics)

These third parties are only permitted to use your information to perform the services they provide to us and are required to keep your information confidential and secure.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

As a resident of the United States, you have the following rights with regard to your personal information:

  • Access: You can request to access the personal information we hold about you.

  • Correction: You can request to correct or update any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (such as retaining transaction records for tax purposes).

  • Opt-out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes. 

Effective Date: February 15, 2025.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us at forlorne.orders@gmail.com. We are here to help and ensure your experience with us is safe, reliable, and enjoyable.

Forlorne LLC

470-713-1897

1750 Powder Springs Road SW PMB #44
Marietta, GA 30064

 

 

This Privacy Policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) if applicable, and is intended to provide you with transparency about how we collect, use, and protect your personal information.